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Privacy Policy
Information We Collect
When you visit our website or place an order, we may collect certain information necessary to process your transaction and improve your experience.
This may include:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• IP address
• Device and browser information
• Order history
Payment information is processed securely through third-party payment processors. Janera Science does not store full credit card numbers on our servers.
How We Use Your Information
The information we collect may be used for the following purposes:
• Processing and fulfilling orders
• Verifying transactions and preventing fraud
• Communicating order updates and customer support responses
• Providing Certificates of Analysis and product documentation
• Improving website functionality and customer experience
• Complying with legal or regulatory obligations
We do not sell, rent, or trade customer personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance and analyze user activity.
Cookies help us:
• remember customer preferences
• maintain secure login sessions
• understand website traffic and usage patterns
Users may disable cookies through their browser settings, although some website features may not function properly if cookies are disabled.
Third-Party Services
Janera Science may use trusted third-party service providers to operate our website and business operations. These may include:
• payment processors
• website hosting providers
• analytics services
• shipping carriers
• email communication services
These third parties only receive the information necessary to perform their services and are required to maintain confidentiality and security of that information.
Data Security
Janera Science takes reasonable technical and administrative measures to protect personal information from unauthorized access, misuse, or disclosure.
Our website uses secure encrypted connections (SSL) to protect sensitive information transmitted online.
While we implement strong safeguards, no method of transmission over the internet can be guaranteed to be completely secure.
Data Retention
We retain customer information only for as long as necessary to:
• complete transactions • maintain financial and legal records • provide customer service • comply with regulatory or tax obligations
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
• request access to personal information we hold about you
• request corrections to inaccurate information
• request deletion of personal data where legally permissible
Requests regarding personal data may be submitted through our contact information listed below.
Children’s Information
Janera Science does not knowingly collect or store personal information from individuals under the age of 18. Our website and products are intended for professional research use only.
Changes to This Policy
Janera Science reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately upon publication.
Contact Information
If you have questions regarding this Privacy Policy or your personal data, please contact:
Janera Science Inc.
Email:
support@janerascience.com